There are however, some specific areas where we believe our experience is of exceptional value to new and existing clients.
AIRPORTS
KGS has developed expertise in conducting continuous passenger research at a variety of UK regional airports, through the use of its dedicated team of trained interviewers, supervisors and analytical staff. The stringent need for quota control and an appreciation of the security procedures involved are just two of the required skills we have developed over the years at KGS.
We are proud to provide continuous passenger satisfaction research for several regional and international airports.
In addition to these continuous surveys having trained interviewers with airside security clearance and detailed airport knowledge we also benefit from ad-hoc research exercises - on behalf of the airports themselves, airlines, retail concessions and other suppliers to the travel market - that respond to a specific timely research need. For further information please contact Emma Clark on 01964 535181.
FIELD AND TAB
KGS is an approved fieldwork supplier for several large international and UK based research agencies who either require additional capacity or do not operate their own field force. We can provide a 'field only' or 'field and tab' service for other research agencies who require a quality, fast and cost effective solution to data collection and processing. Can we help you?
BUILDING SERVICES
The building services arena impinges on a very wide variety of specifiers, installers, end users and distributors. It covers residential, commercial and industrial markets. KGS has arguably been the most prominent research agency in this arena for over two decades.
We have studied a whole spectrum of products from air conditioning to water closets. We have experience of HEVAC and electrical products and a thorough understanding of both heavyside and lightside distribution. We have a variety of trade panels which provide a continuous update of our market awareness.
BEST VALUE
KGS has worked with a number of local authorities and police authorities as part of a Best Value initiative. KGS recognises the need to compare service levels, for example, by quantitatively monitoring performance indicators.
We continue to provide effective consultation solutions using a wealth of experience ranging from single person in-depth interviews and focus group moderation to all encompassing postal surveys.
Perhaps most importantly KGS understands the need to produce meaningful information using the most appropriate and cost effective methodology.